Essential Duties and Responsibilities include the following. Other duties may be assigned.
Responsible for implementing cost effective recruitment functions including locating and visiting outside centers of recruitment, processing field employee and customer referrals, and weekly contact with inactive field employees.
Maintain network of contacts to help identify and source qualified candidates.
Make contact with potential qualified candidates for specific job openings.
Execute local recruitment programs and provide information about the Company and its opportunities.
§ Write and place job advertising in various media.
Coordinate participation in, set up display, and work at job fairs.
Maintain contacts with schools, alumni groups, and other public organizations to find and attract applicants.
Make public presentations at schools, organizations, and job fairs regarding the organization and opportunities.
Utilize Internet online recruiting sources to find and recruit candidates.
Assist with the identification of job placement opportunities as dictated by business and market conditions, to include direct telephone contact with existing and prospective skilled trade customers.
Complete all phases of the Associate Hiring Process.
Process customer orders by assigning associates to customer sites. Assist with conducting assignment follow-up visits to ensure customer satisfaction is being met, safety guidelines are being followed, and associate satisfaction. Conduct all required Quality Assurance Process steps during customer site visits.
Under the discretion of the Business Manager process weekly associate payroll in accordance with Standard Operating Procedures.
Handle phone traffic, schedule appointments, greet applicants, administer pre-employment assessments and coordinate application paperwork; administer post-offer drug screens and conduct applicant background checks; conduct safety and new hire orientation for all associate new hires; setup and maintain compliance of all associate personnel files; order and maintain branch office supplies.
True - Demonstrate honest, direct and ethical behavior that represents the TrueBlue value of “Be True”. Communicate vertically the importance of “integrity in everything we do.” Ensure compliance with Code of Business Conduct and Ethics. Establish personal credibility and stand for something by doing what you say you will do.
Passionate - Demonstrate passion, an attitude of gratitude and build strong working relationships that encourage the heart and inspire a shared vision.
Accountable – Demonstrate a commitment to individual accountability. Measure internal customer satisfaction and develop strategic plans to address gap areas.
Optimistic - Be a resourceful thinker who explores all opportunities. Provide customer service with creativity and resourcefulness.
Respectful – Establish and maintain positive and productive work relationships. Respect others and their diversity as an essential component of the way we conduct business. Enlist others to share a common vision by appealing to their aspirations. Encourage the heart by recognizing key contributions and showing appreciation for individual and team excellence.
This position has no direct reports.
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor’s degree (B. A.) from four-year college or university; or four to five years related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Proficient in Microsoft Office Suite software programs and intranet usage.
Certificates, Licenses, Registrations
Valid Driver’s License is required.
Bilingual language skills a plus.
Associate’s Degree in related field; Bachelor’s Degree preferred.
2 years experience in customer service, recruiting and/or sales.
Construction industry knowledge and/or experience preferred.
Ability to manage multiple tasks simultaneously and meet deadlines under pressure.
Highest commitment to customer service, development and satisfaction.
Strong written and verbal communication skills.
Self-motivated, goal oriented with a strong desire to succeed.
Proficient in Microsoft Office Suite software programs and intranet usage.
Valid Driver’s License and a car that can be used for work.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Internal ID: 101171
Location/Region: Charleston, SC